Senior Delivery Manager
Job ID: HRIN289
Location(s): Noida & Mohali
Position: Open
As a Senior Delivery Manager, you will be responsible for providing operational and strategic delivery leadership. You will be responsible for the overall management and implementation of complex and/or enterprise-grade multifaceted projects. You will actively collaborate with clients and internal stakeholders to drive effective NPS for all of our delivery engagements. You will act as a problem solver to ensure solutions to any roadblocks that may come in the delivery life cycle.
How can you make a difference.
Accountable for the successful delivery of complex and enterprise grade client delivery engagements
Manage engagement risk, identifying areas of risk, but also acting as an escalation point and shield for the team
Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets
Manage and track day to day workflow to ensure delivery windows are met
Build positive and productive working relationships with client and internal stakeholders for effective delivery
Coordinate resources, prepare project teams for kickoff, and ensure effective completion of project milestones
Ensure that the team maintains a high level of competence and operational excellence
Track the tasks planned on a weekly basis and communicate with the stakeholders for the weekly review of risks
Create and monitor risk mitigation plans closely and continuously re-evaluate the contingency plans
Minimize risks across multiple projects and programs
Capture best practices, case studies, and other core deliverables to iterate on the client solutions playbook
Lead the conversation and present the findings, project success, and failure factors to all the stakeholders including the leadership team
Identify the process improvement areas and coordinate with stakeholders in introducing new processes/standards or improving the existing ones
What all you need.
Experience: 15+ Years
Strong understanding of SDLC
Good understanding of Agile and hands-on experience with Jira
Extensive background in developing and delivering complex projects throughout the lifecycle
Understanding of how to mitigate risk and protect both client and internal stakeholders
Strong ability to know where clarity is needed or where issues are likely to arise
Drive and coordinate crisis management
Possess adaptability and an ability to learn quickly
Strong negotiation and presentation skills